Правила за възстановяване на суми

We want you to feel confident buying period care online, so here's the deal in plain language.

Sealed and unopened? Full refund within 14 days of delivery — just email info@musescollective.com with your order number to start.

Opened or used? For hygiene and safety reasons we can't take these back — the same protection that guarantees every product you receive from us is factory-sealed and untouched.

Damaged, defective, or wrong item? Full refund or free replacement, your choice — contact us within 48 hours of delivery with a photo and your order number.

Refund timing: processed to your original payment method within 5–10 business days of us receiving your return. Your bank may take a few extra days to show it.

Sale items: refundable under the same conditions as full-price items.

This policy doesn't limit your statutory rights under Greek and EU consumer law.